From a customer email to a finished joinery quotation — without the busywork.

PanelDesk reads enquiries the way an estimator does: drawings, schedules, photos and the email itself. It builds a structured quote — floors, rooms, furniture items, materials and prices — that your team reviews, adjusts and sends.

Built for bespoke furniture & joinery workshops

Intake

Forward an email, get a draft quote

Customers send PDFs, architectural drawings and long emails. Forward them to your PanelDesk address — attachments are filed, the enquiry is read, and a draft quotation appears in your pipeline.

Understanding

Drawing-aware analysis

Elevations, sections and schedules are read page by page. Reference codes are matched across documents so the same wardrobe never gets quoted twice.

Editing

A quote tree your estimator controls

Floor → room → item structure with inline editing, drag & drop, options and variants, discounts, and English/Polish in one click. Nothing is sent without human review.

Output

Client-ready PDF & Excel

One click renders the quotation in your house format — cover page, per-room breakdown, payment stages, VAT — as PDF and spreadsheet, filed to your Google Drive.

Pipeline

Know where every enquiry stands

Review, sent, won, lost — with reasons. A dashboard shows what needs attention today and why quotes are being lost.

Control

Full audit trail

Every change to every quotation is logged — who, what, before and after. Multiple estimators can work at once with live presence.

How it works

Enquiry arrives

An email is forwarded to your workshop's PanelDesk address, or files are dropped into a watched Google Drive folder.

Documents are read

Each PDF page is analysed; the system asks clarifying questions in plain language when something is ambiguous.

Estimator reviews

Your team checks the generated quote tree, adjusts materials and prices, and resolves the AI's questions.

Quote goes out

A polished PDF and Excel quotation is generated and filed — ready to send to the client.

About

PanelDesk is built and operated by Smarter Production, a UK software consultancy focused on manufacturing businesses. It is currently in production use at a bespoke joinery workshop in London, processing real customer enquiries daily. If you run a joinery or furniture business and want to try it, get in touch.